The New Era of Returns: A Strategic Guide to Navigating Retail Return Fees and Protecting Your Budget
Major retailers are increasingly shifting return costs to consumers, with nearly 75% now charging fees for online returns, even on unopened items. This strategic move, framed as restocking charges, directly impacts holiday budgets and signals a permanent end to the era of free, no-questions-asked returns. Shoppers must now factor these potential costs into purchasing decisions, as the financial burden of reverse logistics is being transferred from corporations back to the customer. This trend fundamentally alters the online shopping value propositionContinue Reading











