Quality Management

CANAM’s strategic management review demonstrates a proactive commitment to institutionalizing quality management, moving beyond compliance to embed continuous improvement into its core operations. The organization is executing a holistic transformation, integrating new IT systems, staff training, and process optimization to directly enhance service quality for beneficiaries. Crucially, the review fostered cross-functional and inter-agency alignment, engaging internal process owners and key external partners like INPS and CMSS to ensure a unified approach. This structured governance mechanism positions CANAM to systematically address risksContinue Reading